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New Member FAQ

Welcome to YCRC! Joining a health club is the start of a healthier lifestyle. To make getting started easier, here are answers to many commonly asked questions.

1. Will I receive instructions regarding how to use the equipment and which equipment will benefit me?
When you sign up, everyone on your membership who is 14 years or older will receive (2) one-hour appointments with a Certified Personal Trainer (CPT). During the first appointment, you will have a Fitness Evaluation that includes testing things such as blood pressure, body fat, strength, flexibility, etc. Your CPT will print out your results and show you where you are excelling and where you could use some improvement. During the second session, your CPT will begin setting you up on a program and show you how to use specific machines. Your Membership Adviser will sign you up for your first appointment.


2. What should I wear to the Club?
Comfortable, lightweight clothing is the key. As you burn off calories, your body temperature increases and clothing that allows some heat to escape is ideal. Comfortable, well fitting, fully enclosed footwear is essential too. Most types of sports shoes will be appropriate. In addition, if you are playing tennis, please wear court shoes with non-marking soles. Regular running shoes will tear up the court and are more likely to cause a sprained ankle. If you would like to use the swimming pool, you may wear a swimsuit, t-shirt, shorts, etc. as long as they do not have frayed edges.


3. How do I check in and get a locker?
Each time you come to the Club, you check in at the Front Desk with your membership card. If you need a locker, the Front Desk Attendant will keep your membership card and give you a numbered locker key in return. The numbered key will correspond to a large locker in the locker room. When you finish with your workout, please return the locker key to the Front Desk and the Attendant will give you your membership card back.


4. How do I join a group exercise class?
All members 14 and older are able to attend classes listed on the Group Exercise Schedule. Members age 11-13 years may attend classes if they are accompanied by a parent. You do not have to sign up for the class ahead of time. Simply show up for the class when it is offered and participate.


5. What are the guidelines for my children?
Members 14-17 years old:
  • Access to the entire facility at YCRC as well as Rancho Cortez, with the exception of the indoor jacuzzi area at YCRC.
  • Junior members may utilize their membership to YCRC and Rancho Cortez without an adult present as long as they have a signed par-q on file with the membership office and they continue to follow the rules and regulations.

Members 11-13 years old:
  • Access to classes on the Group Exercise Schedule when a parent attends the class with them and receives instructor permission
  • Access to racquetball, basketball, and tennis
  • Outdoor pool and jacuzzi (They may swim in the outdoor pool with a lifeguard on duty as long as a parent is on the premises, or any time with adult supervision.)
  • Indoor pool during Family Swim (Saturdays & Sundays, 12:00pm - 7:45pm)
  • Big Kidz Klub
  • Rancho Cortez may be used with an adult 18 years or older
  • May be in the locker room if directly supervised by their parent

Members 0-10 years old:
  • Access to racquetball, basketball, tennis
  • Outdoor pool and jacuzzi (Members 8-10 years old may swim in outdoor pool with lifeguard on duty as long as a parent is on the premises, or any time with parent supervision.) (Members 0-7 years old must always be directly supervised by an adult.)
  • Big Kidz Klub
  • Rancho Cortez may be used with an adult 18 years or older
  • Indoor pool during Family Swim (Saturdays & Sundays, 12-7:45pm)
  • Nursery (Members 4 weeks through 6 years)
  • Big Kidz Klub (Members 7-13 years)
  • May be in the locker room if directly supervised by their parent

6. Are tennis lessons, swim lessons and massage included in my membership?
When you first join the Club, you will receive a complimentary tennis lesson. After that, there is a fee for tennis lessons, swim lessons and massage. Please ask for more information in the Tennis Department or the Membership Office.


7. May I bring a friend to the Club?
Absolutely. If your friend lives locally and has never visited our Club, we would love to have them as our guest so they can experience YCRC. Otherwise, they may come as a guest with a day use fee of $20 if they are 14 years or older or $5 if they are under 14 years. We often include a complimentary guest pass in our newsletter. Temporary memberships are available too. Please see the Membership Office for pricing details.


8. How can I open a Club Charge Account?
If you are interested in being able to charge items at the snack bar or front desk, we will carry the charges all month and charge them to the same account that your monthly dues are charged on the first of the following month. Simply see the Membership Office to set this up.


9. How do I sign up for a court?
Full Club members have access to racquetball, basketball and tennis courts. Racquetball and basketball courts may be reserved in advance at the Front Desk or by calling 530.673.6900. You may have one reservation on the books at a time. Tennis courts are on a first come, first served basis. Let the Front Desk Attendant know which court you will be using and give them your name. If there are members waiting, each will have a one-hour time limit. Remember, we also have 6 tennis courts at Rancho Cortez.


10. What hours are you open and when are your busy times?
At the main facility on Jones Road, we are open from 5:00am to 10:00pm Monday through Friday and 7:00am to 8:00pm on Saturday and Sunday. Our busiest time of the day is from 4:30pm to 7:00pm, when most people are leaving work.

At Rancho Cortez, our summer hours (June through September) are 7:00am to 9:00pm, Monday through Sunday. Our winter hours (October through May) are 9:00am to 6:00pm, Monday through Friday, for tennis only.


11. Can I have parties at YCRC?
Yes. You can rent the BBQ area by the recreation pool at the main facility, the Kidz Klub house, and pool and BBQ area at Rancho Cortez. Please contact Brenda Page at 530.673.6900 ext. 105.


12. Is childcare included in my membership?
If you have a Full Club Family or a Full Club One Parent membership, your membership includes 3 hours per day per child of child care while you are at the main facility. Otherwise, if you would like to use the childcare, it is $3 per hour per child. Childcare is open Monday through Friday, 8:00am - 1:30pm and 3:30pm - 8:30pm, and Saturday, 9:00am - 12:00pm.


13. Do I have to make reservations for childcare?
In the nursery (ages 4 weeks through 6 years), we request reservations so we can plan on having an appropriate number of attendants. Call 530.673.6900 and ask for the nursery. In the Big Kidz Klub (ages 7-13 years), no reservations are required.


14. May I use my cell phone at the Club?
Please refrain from using cell phones in any area of the club except the lobby. As a courtesy to others, when in the lobby, please switch your phone to "vibrate" and keep conversations as short and quiet as possible. If your job requires you to be on call for medical, military, police, fire or related purposes, please inform the Membership Office for file notation. To protect the privacy of all members, camera phones are not allowed in any area of the facility.


15. How hot are the spas, sauna, steam room and pools?
The indoor spa is maintained at 102-104 degrees F. The outdoor spa is 98-100 degrees F. The dry sauna is 160-185 degrees F. The steam room is 110-116 degrees F. Our indoor swimming pool is 80-82 degrees F. The outdoor pools are not heated.


16. What if I go on vacation or can't use the Club?
We have an Inactive Membership. It is $15 per month, in place of your regular dues, and you can be on inactive status up to 3 months each year. Contact the Membership Office by the 15th of the month preceding the month that you want to start your Inactive Membership.


17. Who can I contact for further information? 
Call 530.673.6900 and enter one of the following extensions:

Accounting/Billing
Membership Director
Member Services
Tennis Director
Kids Programming
Fitness Director
Group Exercise & Pilates
Integrated Physical Therapy
Massage
Swim Coach
Party Rentals
    
Charlotte Hammons
Becky Ray 
Vickie Kuiken
Jim King
Brenda Page
Beth McLean
Cyndi Shatswell
Torben Ulrich
Vickie Kuiken
Dottie Banta
Brenda Page
    
ext. 120
ext. 124
ext. 113
ext. 121
ext. 105
ext. 207
ext. 123
916.673.0567
ext. 113
916.674.8083
ext. 105


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